Tag Archives: respect

An interesting point from Seth Godin, former Yahoo marketer and currently a writer and Squidoo founder:

Here’s a common human trick: before you state your complaint, wind yourself up with a preface that makes your complaint even more plaintive and more vivid. “Do you know who I am!” […]

You’ve heard it, and perhaps you’ve done it. It’s interesting to trick yourself by doing precisely the opposite. […] “I love owning this device, it lets me manage my life and contacts, and the one thing that would make it even better is…” It’s important to leave out the word “but.”

The fascinating thing about this approach is that not only does it make you happier when you say it, it increases the chance that the person you’re complaining to will actually do something to help you.

We believe this is really worth doing, because it makes all the parties involved feel better. So, let’s ensure our rights as customers are respected, and also respect the people (human beings who often have no blame in what we are reporting, and hopefully are there to help us) liaising with us. Full Seth’s post available on http://sethgodin.typepad.com/seths_blog/2010/01/amplifying-complaints.html

AmAre: in a nutshell

December 20, 2009

AmAre is an Italian verb which stands for “To Love”. It also summarizes what we need to be happy:

Aware (Being)
Active (Being)
Respectful (Being)
Eating (properly)

If we want to digg a bit more under the surface, it also shows we are united in an interconnected universe: there is no (I) Am without (We) are. This is an extremely simple concept to understand, but which has positive effects for a lifetime. If you want to walk this path toward holistic living, just add this blog to your favourites. If you just passed by, and you think you’ll not return, we hope at least you’ll bring with you these simple five steps to happiness, and we hope they will be as beneficial to you as they have been to us.